In this rewarding role, you will be responsible for operational performance for the Ambassador Resource Specialist program. You will also contribute to strategic and tactical development of patient ambassador support initiatives for the franchise. The Ambassador Manager will be responsible for management and coordination of various support functions and activities for the franchise’s Ambassador team. Develop, initiate and pull-through marketing strategies and enhance execution to maximize ROI.
Liveops delivers an on-demand skilled workforce of onshore virtual agents for customer service and sales. With no call center, overhead or wasted idle time, our pay-per-use model scales to meet seasonal or time of day spikes in demand.
More than 400 organizations across service industries including retail, health care, insurance and telecom trust Liveops to deliver an enterprise-grade workforce, with faster program readiness, increased revenue, and greater customer satisfaction scores than traditional call centers.