This position works closely with the Client Results Managers of numerous programs throughout the year and reports to the Director of Client Results - ARAs. As the first line of interaction with Liveops Nation, it is important to create a culture of engagement with the Agents. Managing processes to maximize Agent support, performance, and satisfaction is a key element of success in this role. The Ninja ARA will move from program-to-program during a program’s peak period, providing assistance to Agents alongside Core ARAs and program management.
Driving & Execution of Strategic Account Plans
Promote active agent engagement and advancement