LiveOps Inc.

  • Instructional Design Intern

    Job Locations US-AZ-Scottsdale
    Talent Acquisition Demand
  • Overview

    The Learning Team is tasked with creation of high quality and impactful certification materials that provide Independent Agents with the knowledge and skills needed for servicing Liveops clients.


    Intern Responsibilities:

    • Liveops University Admin – Assist with management of programs in LOU: Enrollment, Curriculum setup, & Tracking. 
    • QA of courseware – Intern would learn our process for developing courses and assist in QA of courseware from a functionality standpoint to ensure learner does not encounter errors or courses that get stuck because of errors.   
    • Audio production – Assist with creating audio script for eLearning courseware and creating digital audio through Amazon services.
    • Courseware creation


     Intern Requirements:

    •  Completed coursework to 200 or 300 level in Business, Communication, and Marketing


    Workers in this position will be in a general office environment and required to sit, stand, walk, bend, stoop and lift to 50 pounds while operating office equipment and conducting daily duties.


    About Liveops:


    Liveops delivers an on-demand skilled workforce of onshore virtual agents for customer service and sales. With no call center, overhead or wasted idle time, our pay-per-use model scales to meet seasonal or time of day spikes in demand.


    More than 400 organizations across service industries including retail, health care, insurance and telecom trust Liveops to deliver an enterprise-grade workforce, with faster program readiness, increased revenue, and greater customer satisfaction scores than traditional call centers.


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