The ideal candidates will come into the role able to demonstrate strong analytical skills, measures of success as it relates to social & chat programs, strong writing skills and an understanding of the connection between compassionate customer care response and the company’s success. The successful candidates will display enthusiasm for the social media universe and relative ease while using it, and able to conceptualize new ideas and initiatives to enhance the customer and employee experience. This position is located at our Corporate Headquarters in Scottsdale, AZ
Liveops delivers an on-demand skilled workforce of onshore virtual agents for customer service and sales. With no call center, overhead or wasted idle time, our pay-per-use model scales to meet seasonal or time of day spikes in demand.
More than 400 organizations across service industries including retail, health care, insurance and telecom trust Liveops to deliver an enterprise-grade workforce, with faster program readiness, increased revenue, and greater customer satisfaction scores than traditional call centers.