LiveOps Inc.

  • Marketing Analyst

    Job Locations US-AZ-Scottsdale
    ID
    2018-1172
    Talent Acquisition Demand
    1
    Category
    Operations
  • Overview

    The ideal candidates will come into the role able to demonstrate strong analytical skills and measures of success as it relates to client campaigns.   

    Responsibilities

    • Provide analytical, logistical, operational, and reporting support for Live Revenue (Performance Marketing) division.
    • Use analytics to maximize profitability across multiple client campaigns.
    • Provide analysis for A/B split test design and results, new campaign launches and existing client performance.
    • Interact with internal cross functional teams including Community / Operations, Work Force Management, and Finance to drive campaign performance.
    • Ensure accurate vendor billing and client payouts based on revenue share program results.
    • Act as day-to-day vendor contact for various areas of the business including upsell scripting, logistical inquiries, billing, reporting, and new campaign launches.
    • Provide specifications for outside platform and programming vendors related to scripting and campaign setup.
    • Assist with internal demand generation campaigns across print, online, partnership marketing, and pay per call channels. Works with Manager to develop and implement strategies and campaigns, track, and report on results, and optimize performance.

    Qualifications

    • 2-3 years of work experience in direct marketing, digital marketing, affiliate marketing, online/offline acquisition, or demand generation.
    • Undergraduate degree in business or technical degree with relative experience in marketing.
    • High degree of personal motivation and the ability to self-start in an unstructured environment. You need to be decisive and willing to take risks.
    • Superior analytical and excel skills, including ability to use pivot tables and v-lookup formulas.
    • Experience managing partner/client/vendor accounts is a plus.
    • Experience with call centers, call marketing, or performance marketing is a plus but not required.
    • Outstanding written and verbal communication skills.
    • Ability to quickly prioritize and manage requests, and to simultaneously manage multiple projects.

     

     

    Workers in this position will be in a general office environment and required to sit, stand, walk, bend, stoop and lift to 50 pounds while operating office equipment and conducting daily duties.

     

    About Liveops:

     

    Liveops delivers an on-demand skilled workforce of onshore virtual agents for customer service and sales. With no call center, overhead or wasted idle time, our pay-per-use model scales to meet seasonal or time of day spikes in demand.

     

    More than 400 organizations across service industries including retail, health care, insurance and telecom trust Liveops to deliver an enterprise-grade workforce, with faster program readiness, increased revenue, and greater customer satisfaction scores than traditional call centers.

     

    Liveops offers a culture of teamwork, passion and fun!  We offer outstanding benefits including insurance, 401k match, and a generous PTO plan.

     

     

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