LiveOps Inc.

Administrative Assistant

US-AZ-Scottsdale
ID
2017-1096
Talent Acquisition Demand
1
Category
Administrative/Clerical

Overview

LiveOps is powered by its People and works to advocate and fortify a culture of strong relationships, collaboration, innovation, accountability and fun.    

Responsibilities

  • Coordinate Scheduling: Coordinate complex scheduling and travel arrangements; arrange on-site and off-site meetings and events; prioritize appointments; manage requests for executives’ time; manage and screen incoming calls and visitors
  • Proposals: Generate and/or assist in the preparation of proposals for clients, prospects, investors, and partners
  • Correspondence: Responsible for a multitude of high-level communications; both internally and externally. Manage reception area; answer and route incoming calls, messages, deliveries, and mail.
  • VIP Visits: Greet and badge vendors/clients/guests. Serve as host for executive visits by clients, investors and partners: prepare agendas, arrange meals, engage participants, prepare meeting minutes, handle correspondence, etc
  • Reports: Prepare and generate various business tracking reports; manage expense reports for Executive and HQ Office credit cards.
  • Coordinate Office Flow: Stocking and organizing supplies for the office and employees including food, beverages and general office items. Support all LO offices/remotes employees with supplies and deliveries as needed
  • Corporate Housing: approves scheduling of time blocks, maintains key log, schedules routine cleaning, and reorders supplies as needed
  • Presentations: Generate and/or assist in the preparation of a variety of complex presentations using PowerPoint
  • Compile the Employee Newsletter and distribute to employees on the 15th of every month.
  • Event Scheduling: Assist with coordination of activities and materials by proactively planning, coordinating, scheduling event meetings, setting the agendas, and updating contact information.
  • Shipping: Manage all shipping and mailing of materials from the HQ Office, to include item packaging, label creation and printing, and package tracking. Reordering of shipping supplies as needed.
  • Employee Surveys: Distribute Employee Surveys and Compile responses as needed.
  • Office Duties: Ordering office and kitchen supplies, arrange for office repairs, arranges weekly meals for HQ Office/Clients/Guest, as needed, interfaces with site management to coordinate all facility matters, badge access, work order requests, security and communications
  • Travels off-site to support executives and the People Department as needed.
  • Confidentiality: Maintain complete confidentiality with all candidate and employee health, payroll and personnel records and information.
  • Department Cross Training/Back-Up Support: Act as a back-up to payroll and people service coordinator as needed, by learning the day to day job duties and tasks.
  • Team Collaboration: Support all members of the People Services Team by providing Customer Service Excellence including friendly customer service.
  • Other Duties as assigned which fall within the scope of this position

Qualifications

  • Minimum 2-3 years’ experience as a successful receptionist/administrator supporting a VP level in a complex and dynamic fluid environment
  • Associates or Bachelor’s Degree preferred
  • Hands-on and ability to thrive in a fast-paced startup environment - Excellent verbal and written communication skills.
  • Requires excellent interpersonal skills and phone etiquette
  • Proven, advanced competency using MS Outlook, Word, Excel and PowerPoint
  • Customer service mentality and the ability to multi-task are extremely important
  • Able to complete detailed administrative projects accurately with frequent interruptions, prioritize assignments, coordinate several activities simultaneously
  • Strong attention to detail
  • Ability to work in an independent setting
  • Outstanding planning and organizational skills
  • Self-starter with a positive attitude, enthusiasm and energy
  • Project Management and Leadership Skills
  • Must be punctual and reliable
  • Professional casual office dress code

Workers in this position will be in a general office environment and required to sit, stand, walk, bend, stoop and lift to 50 pounds while operating office equipment and conducting daily duties.

 

About Liveops:

 

Liveops offers an on-demand skilled workforce of onshore virtual agents for customer service and sales. With no call center overhead or wasted idle time, our pay-per-use model scales to meet seasonal or time of day spikes in demand. More than 400 organizations across service industries including retail, healthcare, insurance and telecom trust Liveops to deliver an enterprise-grade workforce, with faster program readiness, increased revenue, and greater customer satisfaction scores than traditional call centers.

 

Liveops offers a culture of teamwork, passion and fun!  We offer outstanding benefits including insurance, 401k match, and a generous PTO plan.

 

For more about Liveops, visit http://www.liveops.com/

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